FAQ`s

Frequently asked questions

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Ordering & Payment

You can place an order directly through our website. Simply add your chosen items to your cart and follow the checkout process. Our user-friendly interface ensures a smooth and elegant shopping experience, reflecting the sophistication of our dresses.

We accept various secure payment methods, including credit cards and bank transfers. We strive to offer payment options that match the premium quality of our products.

To use a promotional code, enter it in the designated field during the checkout process. The discount will be applied to your order automatically if the code is valid and applicable to your purchase.

Products & Production

Our dresses are crafted with care in Ukraine, where we meticulously control the quality and design of each item. This allows us to maintain our high standards and bring you the essence of European elegance.

We select only the finest fabrics for our dresses, including premium silks, delicate laces, and luxurious satins. Each material is chosen not only for its beauty but also for its quality and comfort, ensuring that you look and feel extraordinary.

Each dress undergoes rigorous quality control at every stage of production. Our skilled artisans in Ukraine pay meticulous attention to every detail, from cutting to final stitching. We're committed to delivering nothing less than perfection.

Sizing & Fit

Each product page on our website features a "Size & Fitting" tab with specific information for that particular dress. We recommend checking this tab for detailed measurements and fitting advice tailored to each design. If you're still unsure, our customer service team is always ready to assist you in choosing the perfect size.

If you find yourself between sizes based on the measurements provided in the "Size & Fitting" tab, we generally recommend choosing the larger size for a more comfortable fit. However, please refer to the specific fitting advice on the product page, as recommendations may vary depending on the dress style and fabric. If you're still unsure, don't hesitate to contact our customer service team for personalized assistance.

Verzending & Retourneren

While we strive for perfection, we understand that sometimes things may not be exactly as expected. Please visit our "Return Policy" page for detailed information about our return, exchange, and store credit options. Our policy is designed to ensure your complete satisfaction.

To initiate an exchange or return, please contact our customer service team within 15 days of receiving your order. They will guide you through the process and provide you with the necessary information, including the return address and any required forms.

Zodra uw bestelling is verzonden, ontvangt u een e-mail met een trackingnummer. U kunt dit nummer gebruiken om uw pakket op de website van de koerier te volgen.

Verzendkosten variëren afhankelijk van uw locatie. De exacte verzendkosten worden berekend en weergegeven bij het afrekenen voordat u uw aankoop voltooit.

Hoewel we geschatte levertijden bieden, kunnen er vertragingen optreden. Als uw pakket aanzienlijk vertraagd is, neem dan contact op met ons klantenserviceteam.

Als uw bestelling beschadigd aankomt, neem dan binnen 24 uur na ontvangst contact met ons op. We zullen met u samenwerken om het probleem snel op te lossen.

De klant is verantwoordelijk voor de kosten van retourzending, behalve in gevallen van defecte of verkeerd verzonden artikelen.

To initiate a return or exchange, please contact our customer service team at support@godblessdress.shop within 15 days of receiving your order.

Het artikel moet ongebruikt, ongewassen en in dezelfde staat zijn als waarin je het hebt ontvangen. Het moet ook in de originele verpakking zitten met alle labels bevestigd.

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